Tech Support 

Technical Issues

 Lexicon all versions

The registration code does not seem to work and it continues to ask me to register. (03 Sept 23)

When you purchased Lexicon you specified the owner name of your Pocket PC. Your owner appears on the Today screen of the PocketPC. If you are only running the desktop version you should have specified your name.

The registration code is tied to this owner name. Unfortunately the capitalization, punctuation and blanks are all significant so the Owner Name on your PocketPC and/or desktop computer must match exactly the owner name you specified when your purchased your registration code.

Make sure there are no leading or trailing blanks and no more than one blank between each part of your name.

To change the Owner Name the PocketPC, click on Start / Settings / Owner Information.

For you desktop computer simply enter the Owner Name you specified when your purchased your registration code, into the registration name field on the registration screen in Lexicon.

This registration system was invented by Handango.com so we are unable to change it's requirements.

Installing Lexicon Extras to the storage card. (03 Apr 04)

When loading Lexicon to a storage card, it turns out that ActiveSync forgets the path when installing. The installation script specified the correct paths, but ActiveSync forgets them when installing anywhere but the default location. We are working on some workaround, but in the meantime the fix is to move the files to where they belong by hand.

Dock the IPAQ and browse Mobile Device\My Pocket PC\Storage Card\ and checking what directories exist. There should only be a Derelict Software\Lexicon directory. If there are Derelict Software Roman or Derelict Software Dictionary American or any other Lexicon Extra, then you will need to move the files from these folders into Derelict Software\Lexicon\Skins and Derelict Software\Lexicon\Dicts. If those directories don't exist then create them,then move the files.

Home   Derelict Software, 2003